FREQUENTLY ASKED QUESTIONS


WHAT IS PEG?

IS THERE ANY REGULATION OF THE COST OF CABLE SERVICE?

CAN THE LOCAL COMMUNITY DICTATE WHICH SERVICES (CHANNELS) ARE OFFERED TO SUBSCRIBERS?

WHO CONTROLS THE PROGRAMMING ON CIVIC CENTER TV?

DOES COMCAST OFFER A DISCOUNT TO SENIOR CITIZENS?

WHAT IS THE FRANCHISE FEE LISTED ON MY BILL?


WHAT IS PEG?

Local cable television programming, commonly cited by the acronym PEG, has traditionally consisted of public access, educational access, and governmental access.

PUBLIC ACCESS

operated by Comcast

community bulletin board (fax information to 313.406.4933)

residents of the four communities may produce programming and submit
it to Comcast for cablecast on Channel 18

EDUCATIONAL ACCESS

channels operated by local school districts to provide programming and
information

Channel 7
Bloomfield Hills Schools

Channel 16
Walled Lake Schools (Wednesday – Sunday) Farmington Public Schools (Tuesday)

Channel 17
Birmingham Public Schools

Channel 19
West Bloomfield Schools

GOVERNMENTAL ACCESS

Civic Center TV
Comcast Channel 15 and Channel 915, AT&T Channel 99
a channel operated by the local communities, providing governmental information and live coverage of meetings

IS THERE ANY REGULATION TO THE COST OF CABLE SERVICE?

No.  The Telecommunications Act of 1996 dictated that all regulation of cable rates by federal, state, or local government ended on March 31, 1999.

CAN THE LOCAL COMMUNITY DICTATE WHICH SERVICES (CHANNELS) ARE OFFERED TO SUBSCRIBERS?

Cable operators (Comcast and AT&T locally) have a First Amendment right to decide which services are included on the system.  Local communities have control only of the local PEG channels.

WHO CONTROLS THE PROGRAMMING ON CIVIC CENTER TV?

The four communities agreed in 1992 to share a community/municipal information channel and directed in 2001 that the Cable Commission operate the channel.  For more information, go to civiccentertv.com.

DOES COMCAST OFFER A DISCOUNT TO SENIOR CITIZENS?

As a matter of corporate policy, Comcast does not offer discounts based on age, income level, or other special needs.  The company does offer discounts where dictated by franchise agreements which were negotiated by local communities with other cable operators and then transferred to Comcast.  Those agreements may include a direct requirement that certain discounts be offered or a provision requiring that Comcast match discounts offered by a competitor.

WHAT IS THE FRANCHISE FEE LISTED ON MY BILL?

The payments are part of the company’s franchise agreement obligations to the local community, payments for use of the community’s public rights-of-way.  They are a cost of doing business in the same way a retail store pays rent for space.  In the case of products sold at retail, all the merchant’s costs of doing business (rent, utilities, transportation, etc.) are included in the cost of the product.  In the case of cable, the FCC has ruled that companies may itemize these costs of doing business when they bill subscribers.

The franchise fee for Greater West Bloomfield subscribers is 7.85%.

•   5.25% of gross revenue for use of rights-of-way, 5% dictated by the franchise agreement and .25% the result of the operator’s collection of the 5% and 5% of that figure (5% of 5%), based on a federal court ruling

•   2% of gross revenue for support of local cablecasting, specifically the local government information service, Civic Center TV

•   .6%  – collection of franchise fees from subscribers on revenue received from other sources (advertising, home shopping commissions, etc), again pursuant to a federal court ruling